Hassle-Free Returns & Refunds
At Trifecta Capital Partners LLC, we want you to be completely satisfied with your purchase. Please review our return and refund policies carefully.
1. Standard Returns
- Return Window: 30 days from delivery date.
- Condition: Items must be unused, brand-certified, and in original packaging.
- Process:
- Contact our support team at info@thetrifectamanagement.com or 305-771-0704 to initiate a return.
- Receive your return authorization and instructions.
- Refunds: Processed within 5–7 business days after we receive the returned item.
- Opened or Damaged Items: Partial refunds may apply if items are opened, damaged, or not in original condition.
- Exchanges: Direct exchanges are not offered; please place a new order if needed.
- Chargebacks / Disputes: Orders outside the 30-day window or reasons not covered by this policy are not eligible for a refund.
2. Klarna Purchases
For items purchased through Klarna, the following special rules apply:
- Return Disclaimer: Klarna orders have separate terms — refunds may affect Klarna payment schedules.
- Return Window: Items must be returned within 14 days for free postage.
- Condition: Products must be unused, unopened, and in original packaging. For sanitary or personal care items, products cannot be opened due to hygiene reasons.
- Restock Fee / Exchanges:
- No restock fees are charged.
- Exchanges are not allowed; please place a new order if required.
- Refund Process:
- Contact our support team at info@thetrifectamanagement.com or 305-771-0704 to initiate your return.
- Receive return instructions and prepaid shipping label for free return postage.
- Once we receive and inspect the returned item, the refund will be processed via Klarna, which may take 5–10 business days to reflect in your account.
- Non-Eligible Items: Orders returned after 14 days, opened, used, or damaged will not be refunded.
3. Return Address
Please send all returns to:
Trifecta Capital Partners LLC – Returns
9237 SW 148 Court
Miami, Florida, 33196
United States
(Use the provided prepaid shipping label for Klarna orders.)
4. Important Notes
- All returns must include the original packaging and any accessories or documentation.
- Refunds are issued to the original payment method.
- Trifecta Capital Partners LLC reserves the right to deny returns that do not comply with these guidelines.
- Customers are responsible for ensuring returned items are properly packaged to prevent damage during transit.
5. Contact Information
For any questions about returns, refunds, or Klarna orders, please contact:
Email: info@thetrifectamanagement.com
Phone: 305-771-0704